Privacy Policy

Our Commitment to Your Privacy

At Pelagian, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and services. We are committed to maintaining the trust you place in us by handling your personal information with care and transparency.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. We encourage you to read this document carefully to understand our practices.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may provide us with personal information, including:

• Name and contact information when you fill out forms or contact us
• Email address for communications and inquiries
• Organization name and professional details when relevant to our services
• Any other information you choose to share in messages or communications

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device information such as browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on pages, and navigation patterns
• IP address and general geographic location
• Referral source and search terms used to find our website

Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• Responding to your inquiries and providing customer support
• Delivering services you have requested or showing interest in
• Analyzing website usage to improve functionality and user experience
• Developing new features and services based on user needs

Communications

• Sending responses to your questions and requests
• Providing updates about our services when you have expressed interest
• Sending administrative information such as changes to our terms or policies

Marketing and Analytics

• Understanding how visitors use our website through analytics
• Improving our marketing efforts and website content
• Measuring the effectiveness of our campaigns and communications

Legal Basis for Processing

We process your personal information based on legitimate interests in operating our business, your consent when provided, contractual necessity when delivering services, and legal obligations when required.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

Legal Requirements

We may disclose your information when required by law, legal process, litigation, or at the request of governmental authorities. We may also share information to protect our rights, property, or safety, or that of others.

With Your Consent

We may share your information for purposes not described in this policy when we have your explicit consent to do so.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using secure protocols
• Regular security assessments and updates to our systems
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices
• Monitoring for suspicious activity and potential security breaches

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on:

• The nature of the information and why we collected it
• Our ongoing relationship with you
• Legal obligations that require us to retain certain records
• Applicable statutes of limitation

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location and applicable law, these rights may include:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Erasure

You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

Restriction and Objection

You have the right to restrict our processing of your personal information in certain situations and to object to processing based on legitimate interests or for direct marketing purposes.

Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make material changes to how we collect, use, or share your personal information, we will notify you by prominently posting a notice on our website or by sending you an email if we have your contact information.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.